Professional MediaWiki support
MediaWiki support plans
Having a professional support plan for your wiki is recommended because it provides you with a safety net. When something goes wrong, Professional Wiki's experts will be of valuable help to you.
Our support plans also allow you to get the most out of your wiki. Professional Wiki supports you in daily wiki operations. We share our extensive experience by providing advice on wikitext, forms, templates, modules, data structures, wiki administration, best practices and more. Let Professional Wiki assist you avoid expensive mistakes.
Solid Professional
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We support you with
- Wikitext
- Templates and forms
- Software configuration
- One hour of support every month
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Support within 48 hours,
Monday to Friday
Superior Professional
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We support you with
- Wikitext
- Templates and forms
- Software configuration
- Software installation
- Two hours of support every month
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Support within 48 hours,
Monday to Saturday
Supreme Professional
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We support you with
- Wikitext
- Templates and forms
- Software configuration
- Software installation
- Lua modules
- Six hours of support every month
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Support within 24 hours,
Monday to Saturday
We are happy to advise you on which plan to pick based on your needs. You can also Contact us to request custom plans, including ones with more than 6 hours per month. For small to medium sized corporate wikis we recommend Superior Professional while for larger or mission critical wikis we recommend Supreme Professional.
On-demand MediaWiki support
Professional Support
Need help with something wiki related and don't have a support plan? Then our on-demand Professional Support is for you! Contact us and we will help you as quickly as we can. Our support plans take priority, so consider signing up for one to get guaranteed support.
The on-demand Professional Support can also be used by those who have exhausted their Professional Wiki support plan at the stated discount rate.
You pay for what you use and discounts are possible for larger orders.
Types of support
Professional Wiki supports you in daily wiki operations by providing various types of support which we detail below.
Wikitext
Data structures
Installation
Configuration
Upgrades
Training
Want to get started right away? Do you have questions about Professional Wiki MediaWiki support? Contact Professional Wiki for additional information and to jointly determine which Professional Wiki – MediaWiki support option is the best fit for you.