Sleep soundly knowing your wiki is in good hands. Our Support Packs ensure expert assistance is always available, minimizing downtime, preventing problems, and maximizing the value of your MediaWiki investment.

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Training

At Professional Wiki, we offer comprehensive training programs tailored to meet the needs of different users within the wiki ecosystem. We designed our training modules to empower your teams with the knowledge and skills to manage and enhance their wiki environments effectively. Here's how our training is structured:

End User Training

Train your users how to use your wiki effectively. This program covers finding information in your wiki and continuing within established workflows. Participants will learn how to:

Navigate the wiki interface efficiently.
Edit and format text to contribute quality content.
Use search functions to find relevant information.
Collaborate through discussions and editing.

Power User Training

Power Users are the backbone of a dynamic wiki, using advanced features to shape and enhance the platform. Our Power Users Training delves into sophisticated editing and content structuring tools, including:

Creating and managing templates to standardize content.
Developing forms for easy data entry and management.
Utilizing knowledge management tools such as Semantic MediaWiki and Wikibase.
Implementing advanced formatting and layout techniques.

Operations Staff Training

Maintaining MediaWiki infrastructure can be challenging, especially if you are unfamiliar with the software stack. While we generally recommend using a MediaWiki hosting service, sometimes technical maintenance has to be done by an in-house team. Our training equips your operations staff with the knowledge to configure, upgrade, and maintain your wiki. This includes:

Setting up and configuring MediaWiki to meet organizational needs.
Performing upgrades and patches to ensure security and stability.
Managing user rights and permissions for optimal workflow.
Troubleshooting common issues and implementing best practices in maintenance.

Security Audits

Ensure that your wiki is secure. At Professional Wiki, we specialize in comprehensive security audits for internal and public wikis. Mitigate risks and enhance the robustness of your MediaWiki installations.

You get an overview of identified vulnerabilities and risks and our expert recommendations. We check software versions, MediaWiki extension vulnerabilities, wiki configurations, server security, user authentication, access controls, custom code, backup and recovery strategies, and more.

If security issues afflict your wiki, you can use our MediaWiki experts to apply patches and make strategic changes to improve your wiki's future security, stability, and maintainability.

Benefit from our deep and comprehensive experience. At Professional Wiki, we have 15+ years of MediaWiki expertise. We host wikis, develop MediaWiki, upgrade wikis, and provide training.

Schedule a free consultation to discuss your security needs.

Strategic Planning

Use the right strategy to effectively adopt MediaWiki in your organization. We collaborate closely with you to understand your goals, target audience, and technical landscape. We then help you craft a future-proof wiki strategy that aligns with your business objectives.

Define your wiki's goals and objectives: What do you want your wiki to achieve? How will it support your broader business initiatives?
Identify your target audience: Who will be using your wiki? What are their needs and expectations? Evaluate your technical landscape. How is MediaWiki best deployed? What MediaWiki extensions do you need? How will upgrades be managed?
Develop a content strategy: How will you ensure your wiki has high-quality, up-to-date content? Will you leverage AI or integrate your wiki with your other systems?
Establish governance and workflows: Who will create and edit content? How will you maintain quality control?
Plan for growth and scalability: How will your wiki meet your needs as your organization grows?

With our strategic planning services, you'll gain a clear roadmap for wiki success. We'll help you avoid common pitfalls and maximize your wiki’s return on investment.

Our experienced MediaWiki constants have in-depth knowledge of MediaWiki, deliver future-proof solutions, follow a collaborative approach, and have a proven track record of success.

Get started today. Schedule a free consultation to discuss your wiki goals and how our strategic planning services can help you achieve them.

Customize Your Wiki

Adapt your wiki to your organization's unique needs.

Plain MediaWiki can struggle to meet the demands of complex organizations. Disparate logins, inconsistent branding, and a lack of integration with existing systems can hinder user adoption and make your wiki fall short of its potential.

Our customization services bridge this gap. We empower you to tailor your wiki to perfectly align with your internal workflows, security protocols, and branding. This not only fosters a more intuitive and user-friendly experience but also unlocks the full potential of your wiki as a central hub for knowledge sharing and collaboration.

Common areas of customization include:

Theme Customization: Ensure your wiki reflects your brand's visual identity, promoting internal adoption and a cohesive user experience. Explore our MediaWiki theme customization services.
Permissions and Approval Flows: Establish fine-grained control over who can access, edit, and approve content. Implement review workflows to safeguard information quality and compliance.
SSO (Single Sign-On): Enable frictionless authentication for your employees using your existing identity management systems (e.g., Active Directory, SAML, OAuth).
Search and Data Visualization: Optimize information discovery with advanced search features. We leverage powerful tools like Semantic MediaWiki, Wikibase, and AI-driven search to empower users to extract insights effortlessly.
Integrations with Other Systems: Connect your wiki to your company's CRM, project management tools, or other internal databases to create a centralized knowledge hub and automate data exchange. Explore our MediaWiki development services.
MediaWiki Extensions: Enrich your wiki with extensions from the large open-source ecosystem. We identify, install, and configure the extensions best suited for your wiki. We thoroughly evaluate MediaWiki extensions, including their usability, security, and technical sustainability.

Schedule a free consultation to explore how we can customize your wiki to better meet your needs.

Performance Optimization

Ensure your wiki keeps performing well as its adoption grows. Don't let slow loading times or scalability issues hinder its potential. Our MediaWiki performance optimization services ensure a fast, responsive user experience – even under heavy load and on mobile devices.

Our performance optimization services are available for both new wikis and existing wikis. We can improve performance on your current infrastructure, when migrating your wiki, or when upgrading your wiki. Consider starting out on, or migrating to, our managed MediaWiki hosting, to avoid performance problems. To optimize your wiki, we have several optimization strategies, including:

Advanced Caching: We implement robust caching mechanisms (e.g., Redis, Memcached) to dramatically accelerate page load times and reduce server strain.
Search Optimization: We leverage tools like Elasticsearch for lightning-fast search functionality, especially across large datasets.
Infrastructure Management: We can migrate your wiki to a more powerful VPS or a scalable cluster (e.g., Kubernetes) through our MediaWiki migration services. We can also upgrade your MediaWiki and the underlying stack (e.g., Webserver, PHP).
Performance Configuration: We optimize the configuration of your wiki, relational database, webserver, PHP and more. We disable computationally expensive MediaWiki functions that you do not need.
Content Delivery Networks: We deploy CDNs to deliver your wiki content from geographically distributed servers, optimizing load times for your global user base. CDNs such as CloudFlare can also protect your wiki from DDoS attacks and other malicious traffic.

Schedule a free consultation to discuss your specific performance needs and how we can help you achieve them.

Customer Testimonials

We highly recommend Professional Wiki for any project in the Mediawiki/Wikibase space.
IP Squared and Digital Werktuig, for Automated Values and Wikibase EDTF

We experience ProWiki as a reliable wiki hosting provider that responds quickly to all our questions and needs.
Markus Eurich, Head of Knowledge Management, for The CDQ Competence Center

Professional Wiki provided swift and effective support when we needed to enhance our MediaWiki functionality. Their expert advice and responsive service were exactly what we needed.
Colin Robinson, Head Technologist, for The Digital Narrative Knowledge Base

I had the pleasure to work with Jeroen at Wikimedia Deutschland. Jeroen is one of the most productive and passionate developers that I know. I have always appreciated his professional attitude, collegial and reliable manner. He is an absolute win for any team and project!
Abraham Taherivand, Executive Director at Wikimedia Deutschland, for Wikidata and Wikibase

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Our MediaWiki Services

Software Development

Get superior results from the best MediaWiki developers with a proven track record of creating MediaWiki extensions & integrations.

Explore Mediawiki Development

Theme Development

Make your wiki look great! Use a time-tested responsive MediaWiki theme, or have us create a custom MediaWiki skin for you.

Style Your Wiki

MediaWiki Hosting

Let us take care of your wiki. We are MediaWiki hosting experts and provide cloud hosting, dedicated hosting, and on-premise hosting.

Find the Perfect Wiki Hosting Plan

MediaWiki Consulting

Bring your wiki to the next level by leveraging our MediaWiki expertise. From strategic planning to wikitext, we have you covered.

Explore Our Consulting Services

MediaWiki Migration

Migrate your wiki with confidence. We move your MediaWiki to a new home, or we help you migrate from another system to MediaWiki.

Migrate Your Wiki

MediaWiki Upgrades

Keep your MediaWiki up-to-date and secure. We offer MediaWiki maintenance services to keep your wiki running smoothly.

Secure & Update Your Wiki